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Access Solutions Total IT - Program Summary


Bundles

Features

Access Solutions Server Support

  • Microsoft Windows O/S Patching
  • IT Hardware Remote Technical Support
  • Remote Server Support
  • Server Performance Monitoring (Applications) (performance monitoring 2)
  • Server Performance Monitoring (Hardware) (performance monitoring 1)
  • Server Performance Monitoring (O/S) (performance monitoring 1)
.

Access Solutions Workstation Comprehensive

  • Application Support, Workstation
  • Desktop Antivirus Management
  • Desktop Performance Monitoring (Hardware and Applications)
  • Microsoft Windows O/S Patching
  • On-Site, Desktop & Laptop Support
  • Security Performance Monitoring, Antivirus
.

Network Support Comprehensive

  • IT Hardware Remote Technical Support
  • LAN support
  • Router and Switch Availability Monitoring
  • Router and Switch Performance Monitoring
  • Wireless support
  • Security Performance Monitoring, Firewalls
.

Access Solutions Security Extreme

  • Data Disposal
  • Virus Disinfection
  • Availability / Connectivity Monitoring, Firewalls
  • Physical Security
  • Security Performance Monitoring, Antivirus
  • Security Performance Monitoring, Firewalls
.

Access Solutions User Support 24/7

  • After Hours End-User Support
  • Customer Satisfaction Management
  • Helpdesk Services
  • On-Site, Deskside User Support
.

Access Solutions Backup Services

  • Monitored Backup Solution
  • UPS installation and maintenance
  • UPS monitoring
.

Consulting Extreme

  • Asset Tracking and Reporting
  • Change Management Services
  • Hardware Evaluation
  • License Compliance Reporting
  • Reporting, technical usage
  • LAN support
  • Wireless support
  • Cabling
.