Access Solutions ProActive - Program Summary
Bundles
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Features
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Access Solutions Server Support
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- Microsoft Windows O/S Patching
- IT Hardware Remote Technical Support
- Remote Server Support
- Server Performance Monitoring (Applications) (performance monitoring 2)
- Server Performance Monitoring (Hardware) (performance monitoring 1)
- Server Performance Monitoring (O/S) (performance monitoring 1)
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Access Solutions Workstation Comprehensive
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- Application Support, Workstation
- Desktop Antivirus Management
- Desktop Performance Monitoring (Hardware and Applications)
- Microsoft Windows O/S Patching
- On-Site, Desktop & Laptop Support
- Security Performance Monitoring, Antivirus
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Network Support Comprehensive
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- IT Hardware Remote Technical Support
- LAN support
- Router and Switch Availability Monitoring
- Router and Switch Performance Monitoring
- Wireless support
- Security Performance Monitoring, Firewalls
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Access Solutions Security Comprehensive
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- Virus Disinfection
- Availability / Connectivity Monitoring, Firewalls
- Security Performance Monitoring, Antivirus
- Security Performance Monitoring, Firewalls
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Access Solutions User Support 24/7
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- After Hours End-User Support
- Customer Satisfaction Management
- Helpdesk Services
- On-Site, Deskside User Support
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Access Solutions Backup Services
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- Monitored Backup Solution
- UPS installation and maintenance
- UPS monitoring
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Consulting Comprehensive
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- Asset Tracking and Reporting
- Change Management Services
- Hardware Evaluation
- License Compliance Reporting
- Reporting, technical usage
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Access Solutions Workstation Comprehensive