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Access Solutions Responsive - Program Summary


Bundles

Features

Access Solutions Backup Services

  • Monitored Backup Solution
  • UPS installation and maintenance
  • UPS monitoring
.

Access Solutions Workstation Essentials

  • Application Support, Workstation
  • Desktop Performance Monitoring (Hardware and Applications)
  • Microsoft Windows O/S Patching
.

Network Support Basic

  • LAN support
  • Router and Switch Availability Monitoring
  • Router and Switch Performance Monitoring
  • Wireless support
.

Access Solutions Security Comprehensive

  • Virus Disinfection
  • Availability / Connectivity Monitoring, Firewalls
  • Security Performance Monitoring, Antivirus
  • Security Performance Monitoring, Firewalls
.

Access Solutions User Support Basic

  • After Hours End-User Support
  • On-Site, Deskside User Support
.

Consulting Basic

  • Asset Tracking and Reporting
  • License Compliance Reporting
  • Reporting, technical usage
.